Hooklink

Instagram DM Automation Platform

Hooklink is an Instagram DM automation platform for creators, coaches and online businesses. When someone comments a keyword on a post, replies to a story or sends a DM, Hooklink instantly replies with the right message, link or resource, and captures them as a lead along the way. We designed and built the product end to end: the web app, the mobile app experience, the automation engine on the official Instagram API, subscriptions, analytics and the admin console.

Project

Hooklink

Category

Mobile App Development

Industry

Social

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Timelines

3 Months

Services we provided
Mobile App DevelopmentWebsite DevelopmentSaaS Product DevelopmentUI/UX Design

Project in numbers

From kickoff to launch
3 months
Services delivered
4
Technologies used
8

Problem statement

Instagram is where creators and small brands sell, but most of that demand is lost in the comments. When we started working on Hooklink, the challenges were clear:

  • Creators receive hundreds of comments asking for links and prices and cannot reply to them all.
  • Manual replies are slow, and interest fades within minutes.
  • Existing tools felt like spam blasters and risked account restrictions.
  • There was no simple way to capture leads such as emails or phone numbers from DMs.
  • Creators wanted to know which posts and automations actually drive results.

The core challenge for us was:

How do we turn every comment into a conversation, automatically and safely, without the account ever feeling like a bot?


Tech stack

iOS logo

iOS

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React JS logo

React JS

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Next JS logo

Next JS

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Node JS logo

Node JS

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MySQL logo

MySQL

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Redis logo

Redis

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Figma logo

Figma

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Postman logo

Postman

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Our solutions

We built Hooklink as a reliable engagement engine on the official Instagram API, with a builder simple enough for any creator.

1. Five Ways to Trigger a Conversation

Automations start from the moments that matter:

  • Comments on a post or reel, with a private DM and a public reply
  • Story replies, direct messages, live comments and shared reels
  • Keyword matching that is exact, contains or any comment
  • Scope to all posts, the next post, or a specific post or story

Hooklink automations and keyword triggers

2. A Guided Automation Builder

Creating an automation takes a few steps:

  • A step-by-step flow from post to keywords to message to review
  • A live Instagram DM preview next to every step
  • Text, buttons, links, images, video and voice messages
  • Up to five follow-ups and rotated public replies that never look automated

Hooklink automation builder

3. Lead Capture & Follower Growth

Every conversation can grow the business:

  • Lead collection of emails and phone numbers inside the DM
  • A follower gate that asks people to follow before receiving the resource
  • A searchable leads list with export
  • A link-in-bio page with dozens of card types and themes

Hooklink leads and dashboard

4. Analytics That Show What Works

Creators see exactly where results come from:

  • A DM funnel from triggered to sent, opened and clicked
  • Reach by trigger type and top-performing automations
  • Followers gained and an activity log of every send
  • A/B testing of message variants

Hooklink analytics

5. Safe, Reliable Delivery

We engineered Hooklink to protect every account:

  • Built on the official Instagram Graph API with real-time webhooks
  • A rate budget that keeps every account within platform limits
  • Fair queueing so no single account delays others
  • Delivery, retry and outcome tracking for every message

Hooklink Pro on mobile

6. Plans, Mobile & Administration

Around the engine, we built a complete product:

  • Free and Pro plans with UPI autopay and in-app purchase
  • A native-style mobile experience with bottom-tab navigation
  • Referrals, support tickets and email campaigns
  • An admin console for users, billing, queues and reports

Hooklink website


Product Branding & Style guide

Hooklink logo and identity

Hooklink colour system

Hooklink typography and components


Feature Screenshots

Key Features Delivered

  • Comment, Story, DM, Live & Reel Triggers
  • Keyword Matching & Post Scoping
  • Step-by-Step Builder with Live DM Preview
  • Rich Messages & Follow-Ups
  • Rotated Public Replies
  • Lead Collection & Follower Gate
  • DM Funnel & Trigger Analytics
  • Rate-Safe Delivery Engine
  • Link-in-Bio Pages
  • Free & Pro Plans on Web and Mobile

Hooklink mobile app screens

Hooklink website

Every feature was designed to make sure every comment becomes a conversation.


Results

Hooklink has been built as a platform that turns Instagram engagement into conversations and customers.

Impact

  • Instant Replies at Any Scale: Every matching comment, story reply and DM gets a response in seconds
  • More Leads from the Same Audience: Lead capture and follower gates grow the list with every automation
  • Safe for Every Account: Official API, rate budgets and fair queueing keep accounts protected
  • Clear Return on Content: Funnel and trigger analytics show which posts drive results
  • Simple Enough for Anyone: A guided builder with live preview lets creators launch in minutes

More work

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What you get when you work with us

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  • We learn the business, not just the brief
  • Brainstorm directly with our founders
  • Progress you can see, daily and weekly
  • Pricing that stays honest as scope moves
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